Jackalope, like so many smaller businesses during the Covid-19 pandemic of 2020, has struggled to keep pace with and balance critical health and safety guidelines with operating a sustainable enterprise. Just keeping the lights on is no small challenge - especially before the holidays. We have emphasized one guiding principle since the middle of March: protecting both employees and customers health and safety must be our primary focus.
Since our May reopening, we have required employees and customers to properly wear facial coverings. We implemented a daily employee health questionnaire that employees must complete BEFORE coming to work. We also check employee temperatures daily. We closed down public restrooms and water fountains. We actively discourage cash transactions. We reduced our store hours and stepped up our cleaning protocol. We have enforced employees to wait the required amount of time if they were exposed or traveled out of state.
But here is the one extraordinary characteristic of Jackalope that you simply will not find at big box stores, strip malls and shopping hubs: Jackalope has wide open spaces - both indoor and outdoor. Jackalope easily meets the 25% occupancy requirement even on our busiest day. So while we thankfully reopen our doors, we do so cautiously and judiciously. We have scrapped large sales and promotions. We may limit the number of people we allow into our buildings if there is a sudden spike of visitors. And we may implement additional measures as the situation dictates. We thank you for your understanding and cooperation in advance. We would rather have slow and steady sales than too many people. When you visit us, please leave the family at home if at all possible.
Just before the recent shutdown, we were set to open our Christmas Market - beautiful hand made/painted ornaments, ristras, nativity scenes, poinsettias, Christmas cacti, evergreen trees, luminarias... the list go on and on. We know that nothing this year has been normal. The holiday season will be smaller, simpler, and much closer to home. We would be remiss if we didn't remind you of the very small, the very independent Merchants at the Mercado in Santa Fe. Please keep them in mind - each one offers incredible finds and unique handcrafts from their native countries (Nepal, Peru, Mexico, Guatemala, Thailand, Pakistan...) Thank you for the support. We will get through these difficult days together. Stay safe New Mexico. In perpetual gratitude....
We will see you on the other side of this extraordinary and disruptive pandemic. And when we do, you will find our signature customer service, our unique and quirky array of home and garden decor, and a very grateful staff.