AN IMPORTANT MESSAGE FROM JACKALOPE
Per the latest government mandates, Jackalope is closed for two weeks beginning Monday, November, 16, 2020.
Jackalope, like so many smaller businesses during the Covid-19 pandemic of 2020, has struggled to keep pace with and balance critical health and safety guidelines with operating a successful enterprise. We have emphasized one guiding principle since the middle of March: protecting both employees and customers health and safety must be our primary focus. Once we were able to reopen on May 16, 2020, we witnessed first hand the tremendous fortune and boon of loyal customers and dedicated employees.
We made tough and sometimes unpopular decisions including required mask wearing and closing our public restrooms. In lieu of some of our historic HUGE sales and promotions, we opted to collaborate with local not-for-profits (e.g. Roadrunner Food Bank, SWAIA Indian Market, and Veterans Integration Centers). So we offered smaller discounts to customers and we were therefore able to donate a percentage of sales. We have faced price increases and huge delays in product availability and dramatic increases in shipping and transportation. Some of our long term suppliers and distributors of local and Southwestern products have simply disappeared.
We had hoped, and we still hope, to be able to reopen for the Christmas and Winter holidays. From ornaments to luminarias, from ristras to chimeneas, from nativity scenes to talavera ceramics, from poinsettias to evergreen trees, we were ready to welcome you. We are receiving daily shipments even as we are closed to the public. We have multiple shipments of furniture and rugs that we are/were anxiously awaiting. The same is true for our signature pottery.
We are using these two weeks to reconvene, reorganize, and rethink operations. We hope we can reopen in two weeks but we realize that we may not be able to. We also realize that we may be able to reopen but only with greatly modified operations. When we do reopen, we commit to ensuring reinvigorated safety protocols. Stay tuned we will announce updates as soon as we have them. But more importantly, stay safe and be well. We will see you on the other side of this extraordinary and disruptive pandemic. And when we do, you will find our signature customer service, our unique and quirky array of home and garden decor, and a very grateful staff.